Review
“Visual Logic always quickly responds to business requests and needs, sometimes anticipating the need before the business had time to make the request.”
Project Highlights
- Created a digital ecosystem for window installation and service, decreasing reliance on paper
- Streamlined operations to help with rapid growth
- Decreased installation errors by 70%
- Maintained high standard of service quality
Project Details
location_on Glendale, AZ
group 1k+ employees
handshake 2+ year partnership
Project Cost
sell Confidential
Jay Fruechte
Manufacturing Challenge
"Digitalize paper processes for a window install company. Assured that customer issues were resolved efficiently. Deliver a mobile app for field use."
Solution
"We created a web and mobile app to help streamline, execute, and track business processes for a window install company."
Results
"Utilization of platforms, speed of performing tasks, quality of tasks completed, reduced headcount due to streamlined processes, and stakeholder delight."
"Visual Logic always quickly responds to business requests and needs, sometimes anticipating the need before the business had time to make the request."
Reflection
"The level of understanding on the business and processes from a year long tenure consulting for the company was better than some employees of the company. They know the users and ecosystem very well. They always advocate for approaches that benefit the users while solving business problems."
"Designs could have been slightly better organized, multiple iterations made it hard to find wires."
Review originally collected via Clutch.
