Review

“There have not been many third party solutions I have worked with that I cared for as deeply as my team. They engaged, brought ideas, and were just as passionate as our FTE.”

Project Highlights

  • Augmented existing UX resources, expanding overall capacity
  • Helped product leaders socialize UX with stakeholders
  • Introduced user research and usability testing as a repeatable practice
  • Advised on long-term UX hiring needs and design maturity considerations

Project Details

location_on Pella, IA

group 10k+ employees

handshake 2-year partnership

Project Cost

sell $1,000,000

View Pricing
Rebecca Hicks

Rebecca Hicks

Director of Digital Transformation, previously E-Commerce Product Manager 5.0
Manufacturing
Challenge
What goals or objectives did you hire Visual Logic to accomplish?

"Leverage digital capabilities to drive growth. Expand CX Capabilities in Support of Corporate Growth Strategy."

Solution
Describe the scope of work in detail.

"Build competitive advantage capitalizing on existing audience while partnering with local markets to establish digital tools as compliment to our business.

Re-engage through exposing quote digitally; allowing customer to adjust cosmetic product attributes, features and quantity on their own time and closing online.

Key Deliverables: Customer Journey, Idealistic Wireframe, MVP Wireframe (based on current tech stack and solutions on how to evolve to idealistic state), High-fi Designs."

Results
What were the measurable outcomes that demonstrate success?

"Attributed Revenue Direct Revenue (SaaS) Close Rate Optimized Marketing Cost Adoption within sales process"


Describe their project management.

"Visual Logic is a delight to work with—based on your teams preference, they will incorporate themselves into existing processes or own stand-alone. Communication is a strong suit—never once did team go over hours or budget; there were times we approached our limit but transparency was key. Based on business need, we were able to re-evaluate expectation and move forward."

Reflection
What did you find most impressive or unique?

"Visual Logic was an extension of our team—There have not been many 3P solutions I have worked with that I cared for as deeply as my team. They engaged, brought ideas, and were just as passionate as our FTE."


What are some areas for improvement?

"Honestly, no."

Review originally collected via Clutch.